After you’ve sent your deposit, email all art direction, description, logos and templates to Hot Shoppe’s art department. Should you have any questions regarding your artwork, please see Hot Shoppe’s Design and Art Guidelines. You should receive your first art proof a week to ten days from when we first receive your deposit and your artwork. Your artist will email you color art proofs and will work closely with you to get your design just right.
If you should have any questions about Hot Shoppe’s ordering process please let us know. You may call us at (949) 487-2828, or you can email customer service directly and we’ll be happy to help you with your order. We’re here 8:30 a.m. to 5:00 p.m., Monday through Friday, you may also leave a message after hours and we’ll return your call.
When your order is complete, we will contact you to arrange final payment and shipping.
Once we have your final art approval and your final sizes, we will begin production. At that time, we’ll issue you an estimated ship date. General lead time is four weeks from approvals, this can vary depending upon the size of your order.
Next, determine your sizes. Please refer to our sizing chart. We also offer sizing sample kits on orders over 25 pieces.
NEED MORE INFO?
Review Hot Shoppe’s Price Guide to determine your quantities (Price Guides are provided on every style page).
When you’re ready to proceed, contact Hot Shoppe’s customer service department and we will provide you with a sales order. If you have a specific event date, please let us know when you contact Hot Shoppe. We do request a 50% deposit to start you order, with the balance due when we ship. Deposits may be paid by check or credit card.